Last updated: 29 November 2025
1. Information We Collect
a) Information you provide voluntarily
When you contact us or request a quote, we may collect:
- Full name
- Email address
- Phone number
- Business name
- Business address / location
- Business type and station model preferences
- Any information you include in messages or quote requests
b) Automatically collected information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the website
- Referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to inquiries and provide customer support
- Prepare and send quotes and commercial offers
- Process and manage orders
- Improve website and user experience
- Send updates and promotional content (where permitted)
- Protect our services against fraud or misuse
3. Legal Bases for Processing (EU/EEA)
If you are located in the EU or EEA, we may process your data based on:
- Your consent
- Contract performance
- Legal obligations
- Legitimate interest
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted service providers
- Payment processors
- Professional advisers
- Authorities when legally required
5. Cookies & Tracking Technologies
We may use cookies to:
- Enhance site performance
- Remember preferences
- Analyze traffic
You may disable cookies in your browser settings.
6. Data Storage & Security
We use appropriate technical measures to protect your data:
- SSL encryption
- Restricted access
- Firewall and security monitoring
7. Data Retention
We retain your data only as long as necessary for:
- Customer support
- Legal obligations
- Business operations
8. Your Rights
You may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Withdraw consent
To exercise your rights, contact: support@scanandcharge.co
9. Third-Party Services
Our website may link to external services. We are not responsible for their privacy practices.
10. Children’s Privacy
We do not knowingly collect data from children under 16.
11. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted here with a new date.
12. Contact Us
If you have questions about this Privacy Policy, contact:
Scan&Charge
Email: support@scanandcharge.co